BM FETCHPLANNER® is a complete management system for the environmental and sanitation industry. The system focuses on the digitalisation, automation and optimisation of work processes. Among other things, it covers the areas of planning, management, execution, follow-up and invoicing, management and follow-up systems.

If you work with environmental services and sanitation, you have come to the right place! FetchPlanner was created in 1999 based on a simple desire to be able to visualise garbage cans on a map.

Over the ensuing 20 years, we have worked together with our customers to develop and refine FetchPlanner, transforming it into a complete system that helps our customers to digitalise and quality-assure their daily work.

FetchPlanner is a system that cooperates with digital maps and positioning services to provide your drivers and transport managers with the tools they need to easily and efficiently perform their tasks. The system also has features for the optimisation and automation of your work, can generate invoice documents and reports, and can be integrated with other systems.

FetchPlanner is currently used by entrepreneurs and municipalities in Sweden, Norway, Finland, Denmark and Germany.

The system includes features for planning, monitoring and quality assurance of assignments and transports within the sanitation sector with the aid of features such as route optimisation, container management and apps for vehicles.

The emphasis is on features for deviation management and quality assurance, as the efficient management of these areas can save you both time and money.

It also aims to help customers transition away from paper documents and leverage the added value of digitalisation.

We usually divide the digitalisation work into three phases, and our experienced business consultants help you every step of the way, guiding you as you implement best practices and ensuring that the system yields the desired effects in your business.

• Planning Phase – This phase starts with a review of your current activities and initial needs when it comes to your business processes, as well as an analysis of how FetchPlanner can be used to support these.
• Installation Phase – The management system is installed quickly and easily, and personnel receive training about the new work processes and the FetchPlanner toolkit.
• Operational Phase – Once installation has occurred, it is no longer a question of managing a static system. Rather, the challenge is to constantly seek out new improvements that improve quality or reduce costs. As knowledge of the new tools increases, work methods are refined and developed, allowing streamlining and quality improvements to be implemented at a rapid pace. If you have a problem our support department will spring into action to help, and our business consultants are always eager to help you transform your thoughts and ideas into reality.

To make things easier for our customers, we also provide operational services for a low monthly cost. We are responsible for ensuring the safety of daily operations, that backups are performed at regular intervals, that updates to servers are implemented, and that third-party licenses are maintained.

We also provide experienced help with project management, procurement, business support, implementation of route optimisation and inventory jobs.

BM FetchPlanner® is a highly scalable programme system. It is currently used both by companies with just a few vehicles and a limited operating area, and companies with hundreds of vehicles responsible for large areas. Our licence models make implementation of the system flexible and fully adaptable to the size and needs of your organisation.

Vehicle programme – FetchPlanner Mobile Android
A mobile software application (FPMA) is available for vehicle computers and Android tablets and mobile phones. Your drivers get a clear dispatch list with map images. Scales and identification equipment using bar codes and RFID can be linked to the mobile software. With tagged bins and vehicles equipped with scales, collections and weights are automatically recorded directly into the system. Drivers only need to record any deviations in the dispatch list.

Office programmes – FetchPlanner NX and FetchPlanner Industrial
Your transport managers have easy access to the system via a web client, FetchPlanner NX, where a clear overview allows them to track the progress of the day’s routes in real time, with clear status symbols and text information providing comparisons with past performance for the routes – all presented with a map at the bottom of the page. FetchPlanner NX also has modules for customer service staff and key account login; for example, allowing a property company to only view their containers and when they will be emptied, history and any deviations. All billing and invoicing features are available in FetchPlanner NX.

We also offer an office client, FetchPlanner Industrial, which includes route optimisation and other advanced features.

FetchPlanner has been developed in collaboration with our customers over the past 20 years. We discuss its features with our “family” of users before we develop them, and obtain viewpoints and ideas through close contact with all our users.

We strive to create an advanced system with many great features, but FetchPlanner should also be easy to use and learn. Features based on new technology are also continuously added, ensuring a cutting-edge system.

The introduction of a digital way of working doesn’t merely ensure that all information is processed properly and that routes and assignments are optimised and traceable. Work methods, workflows, and responsibilities also become clearer when systems can help control who should do what, and when. In businesses that handle many different types of assignments and where the number of services and customers can vary widely, it is especially important to get the business in order and create a good working environment for the staff.